I put my eSIM IMEI and I get the “Your phone is compatible, but it may be locked to Your Carrier.” Xfinity Mobile does not use eSIM; XFINITY MOBILE SELLS THE GOOGLE PIXEL 6 ! ! XFINITY MOBILE SELLS THE GOOGLE PIXEL 6! ! ! The Xfinity Mobile rep stated: “Pixels bought from them would be compatible” LMAO!!! You can’t make this ***We use Cookies to optimize and analyze your experience on our Services, and serve ads relevant to your interests. By selecting Accept all, you consent to our use of Cookies. Jun 7, 2023 · Galaxy devices that support eSIM. Galaxy S23 / S23+ / S23 Ultra, Galaxy S22 / S22+ / S22 Ultra, Galaxy S21 / S21+ / S21 Ultra. Galaxy Z Fold4 / Flip4, Galaxy Z Fold3 / Flip3. Galaxy Note20 / Note20 Ultra. Please note: Depending on the country of origin, eSIM may not be supported even if your device is listed above. For E-sim users, you need to ensure that you download the E-sim to your iPhone after the activation process is completed. If your E-sim is removed or replaced later, you can visit the Xfinity Store and get it restored; ensure this is a quick action. eSIM is a programmable chip that lives in your smartphone, watch, or tablet. It allows you to change mobile plans via software. ... Boost Mobile, Mint Mobile, Visible, Xfinity Mobile, and Google ...Customize your new Xfinity plan. Bundle home internet + mobile to save. Shop offers, pricing, and packages at the right price for your needs today! On your iPhone, go to Settings > Mobile Data. Tap Convert to eSIM. If you can't see Convert to eSIM, your network provider doesn't support this option. Contact your network provider to move your phone number from your physical SIM to an eSIM using eSIM Carrier Activation or by scanning a QR code. Tap Convert Mobile Data Plan.May 13, 2022 · Then you changed that and went bought a new phone from xfinity and it came with SIM. So first you only need the sim that came with the New phone. Next Activate the new phone with your correct phone number. Once you do that tell Xfinity to Cancel the other BYOD line you first ordered. They will delete the line and all will work fine. Today I wanted to add a phone line on the esim and it is simply not possible. The phone is locked with XM and therefore the esim is also locked to them. Now this is the best part: In order to use the esim, you must unlock your phone. To unlock the phone, you must pay it in full. If you pay in full, YOU LOSE THE $250 DISCOUNT. You would need to reach out to that department separately by calling or texting 1-888-936-4968 and one of our dedicated Xfinity Mobile specialists are there for assistance 24/7. You can also visit our Xfinity Mobile assistant page, where we have support available thorough chat as well: https://comca.st/3vkGv93. Does the SAMSUNG Galaxy Watch 3 (41mm, GPS, Bluetooth, Unlocked LTE) Smart Watch with Advanced Health Monitoring, Fitness Tracking work with Xfinity Mobile? I get mixed answers when I look online. I called xfinity mobile and they told me no they don't (but I also use to be a supervisor over at Xfinity so I know A LOT of agents really don't know ...We use Cookies to optimize and analyze your experience on our Services, and serve ads relevant to your interests. By selecting Accept all, you consent to our use of Cookies. Activating your own phone happens entirely online. We'll walk you through it, step-by-step. The process will only take about 20-25 minutes from beginning to end, and we'll send you an email once it's done. Since you'll temporarily lose service while you switch from your old carrier, we recommend using a computer to complete activation (but as ...Check your phone's compatibility. See if your phone can work on Xfinity Mobile, choose a data option, and either order a free SIM card or activate your phone from home with an eSIM-compatible device. With eSIM, you're all set up with this step. Step 2.454 Messages. @user_76f4c3 Thank you for your post on the Xfinity Community Forums. If you still need assistance with your Xfinity Mobile account please reach out to one of our mobile experts via one of the following methods: • SMS Text Message: 1 (888) 936-4968. • Phone: 1 (888) 936-4968.See full list on xfinity.com You would need to reach out to that department separately by calling or texting 1-888-936-4968 and one of our dedicated Xfinity Mobile specialists are there for assistance 24/7. You can also visit our Xfinity Mobile assistant page, where we have support available thorough chat as well: https://comca.st/3vkGv93.Dec 13, 2022 · First many of the Xfinity agents I talked to by phone, chat or in person at the retail stores have not been able to help. After 5 days I was “allowed” to speak to an “advanced team member” from xfinity who sent an email to the manufacturer of my phone so they could get the SIM NETWORK UNLOCK PIN, then email it to me. Today I wanted to add a phone line on the esim and it is simply not possible. The phone is locked with XM and therefore the esim is also locked to them. Now this is the best part: In order to use the esim, you must unlock your phone. To unlock the phone, you must pay it in full. If you pay in full, YOU LOSE THE $250 DISCOUNT.Xfinity wouldn't budge on this and never unlocked my iPhone. Their justification is that the iPhone has to be paid off before I can use the eSIM on a second line. I asked why they sell a phone capable of using two lines with one of them disabled and I got a hilarious reply ... "you can still use the phone with a 2nd Xfinity line".We use Cookies to optimize and analyze your experience on our Services, and serve ads relevant to your interests. By selecting Accept all, you consent to our use of Cookies. Xfinity Mobile plans with Verizon 5G & 4G LTE wireless coverage. $45/mo. Unlimited data. Verizon 5G & 4G networks. $540/yr Total cost. vs. $25/mo. Unlimited data. AT&T 5G & 4G networks. View our mobile support section, chat with a customer representative, or contact us via Email to get the support you need with Xfinity Mobile. Cookie Policy We use Cookies to optimize and analyze your experience on our Services, and serve ads relevant to your interests.Visit xfinity.com and click the Account icon in the screen’s top-right corner. Click Check Email or Check Voicemail. Enter your Xfinity ID and click Let's go. On the next screen, enter your password and click Sign In. After signing in, you'll be redirected to Xfinity Email, your dashboard for Comcast email and voicemail service. Jul 30, 2023 · There are two ways to get Xfinity Mobile SIM cards. Pick it up in one of over 500 Xfinity stores nationwide, or order it online, and it'll arrive in the mail in a couple of days. I should note you must be an Xfinity Internet customer to be eligible for an Xfinity Mobile phone plan. July 5, 2023 If you’re a Comcast customer, there may be strong incentive to switch your phone service over to Xfinity Mobile. Here’s how you can activate a phone with the carrier via eSIM...Feb 21, 2023 · Motorola MB7621: Best for most Xfinity internet plans, $89.99*, wired speeds up to 1,000 Mbps. 1. NETGEAR CM500: Best cheap cable modem, $73.00*, wired speeds up to 680 Mbps. 2. ARRIS SURFboard SB8200: Best for gig internet plans, $144.49*, wired speeds up to 2,000 Mbps. 3. Visit xfinity.com and click the Email or Voice icon in the screen’s top-right corner. Enter your Xfinity ID and password and click Sign In. After signing in, you'll be redirected to Xfinity Connect, your dashboard for Comcast email and voicemail service. Access your email account by clicking Mail or your voicemail by clicking Voice.Jan 23, 2020 · As it relates to Xfinity Mobile, you could obtain one of the following devices and have it use an actual physical SIM card from Xfinity Mobile and an eSIM from another service provider that supports eSIM technology; iPhone XS, iPhone XS Max, iPhone XR and later models feature a Dual SIM. Currently, Xfinity Mobile does not support eSIM for ... July 5, 2023 If you’re a Comcast customer, there may be strong incentive to switch your phone service over to Xfinity Mobile. Here’s how you can activate a phone with the carrier via eSIM...As it relates to Xfinity Mobile, you could obtain one of the following devices and have it use an actual physical SIM card from Xfinity Mobile and an eSIM from another service provider that supports eSIM technology; iPhone XS, iPhone XS Max, iPhone XR and later models feature a Dual SIM. Currently, Xfinity Mobile does not support eSIM for ...Now I call Xfinity back to settle both issues, and the lady on the phone says she removed the E Sim from my account and I don’t need to worry about it. Looking at my Xfinity account I still have the two phone numbers, one on my physical Sim in my old phone, and one as an E sim in my new phone. Sep 16, 2022 · Due to account security, our options with Xfinity Mobile accounts are very limited. We're unable to perform any device or account specific requests over this platform. Have you tried calling or texting 1 (888) 936-4968, or reached out to our secure online chat at https://comca.st/3SvUunF where an Xfinity Mobile expert is available 24/7? Xfinity Mobile is a powerful nationwide network with 5G & millions of secure WiFi Hotspots. Get $300 off the all-new Samsung Galaxy phones. Visit xfinity.com and click the Account icon in the screen’s top-right corner. Click Check Email or Check Voicemail. Enter your Xfinity ID and click Let's go. On the next screen, enter your password and click Sign In. After signing in, you'll be redirected to Xfinity Email, your dashboard for Comcast email and voicemail service.Sep 6, 2022 · 1. Go to Settings > General and tap About. 2. Under Carrier Lock, you should see a message that says "No SIM restrictions." If you don't see that message, contact Xfinity Mobile. Will activating an eSIM lock my iPhone to Xfinity Mobile? Using an esim will not affect the lock status of your device. Many unlocked devices are compatible with ... Xfinity wouldn't budge on this and never unlocked my iPhone. Their justification is that the iPhone has to be paid off before I can use the eSIM on a second line. I asked why they sell a phone capable of using two lines with one of them disabled and I got a hilarious reply ... "you can still use the phone with a 2nd Xfinity line".Jan 29, 2020 · Step 2: Prepare for changing from a physical SIM card to an eSIM. Go to your iPhone’s Settings app. Tap General > About. Scroll down to the section Digital SIM. Copy, write down, take a screenshot, or otherwise note the IMEI number listed–you need this to change to eSIM service. Double or triple check to ensure you have the correct IMEI number. To receive customer support, you'll want to reach out to our exceptional team of Mobile experts. You can contact our Xfinity Mobile support center via any of the following methods: • SMS Text Message: 1 (888) 936-4968. • Phone: 1 (888) 936-4968. • Chat: https://comca.st/3nFUuoL.It's the power of the Xfinity 10G Network, in the palm of your hand. Manage your account, pay bills, boost your network, and enhance your experience on the Xfinity app. Xfinity customers get all this for free: • Everything you need to manage your Xfinity account — view your plan details, change or upgrade your service, and more. • Xfinity ...I purchased an unlocked Samsung Galaxy s23 Ultra intending to use the Dual Sim feature of the phone for two mobile numbers on one device. Moving 2 other lines (4 total) I was told my eSim was incompatible with Xfinity Mobile. After some digging, a 2nd tier Xfinity Mobile Rep indicated it's such a new phone, and that eSIM support is coming.What's a SIM card / eSIM? SIM card. A SIM card is a small chip that contains information your device needs to connect to the T-Mobile network. T-Mobile SIM cards come with adapters to allow for use with Nano, Micro, or Standard SIM sized devices. eSIM. Embedded SIM (eSIM) is just a SIM card gone digital, so you don't have to wait for a physical ... Sep 1, 2023 · Download an eSIM or insert or swap an Xfinity Mobile nanoSIM Card. Bring a device to a new line. To activate a new Xfinity Mobile line with a device you already own, simply log in to your account and visit the Devices page to set up your phone on the line. Sign in with your Xfinity ID. Select Add a Device. Select BYO Bring Your Own. The "To:" line prompts you to "Type the name of a person". Instead, type "Xfinity Support" there. - As you are typing a drop-down list appears. Select "Xfinity Support" from that list. - An "Xfinity Support" graphic replaces the "To:" line. Type your message in the text area near the bottom of the window. Press Enter to send itTechnically, an eSIM is a physical part – it’s a microchip embedded inside of your smartphone. This component can download carrier data remotely, enabling you to switch carriers on the spot. If your phone has a physical SIM tray and an eSIM, you can actively use multiple lines at the same time. Some phones even support multiple active eSIM ...What's a SIM card / eSIM? SIM card. A SIM card is a small chip that contains information your device needs to connect to the T-Mobile network. T-Mobile SIM cards come with adapters to allow for use with Nano, Micro, or Standard SIM sized devices. eSIM. Embedded SIM (eSIM) is just a SIM card gone digital, so you don't have to wait for a physical ...Jul 5, 2023 · July 5, 2023 If you’re a Comcast customer, there may be strong incentive to switch your phone service over to Xfinity Mobile. Here’s how you can activate a phone with the carrier via eSIM... Jun 14, 2022 · Official Employee. •. 392 Messages. 1 year ago. @ dpjkw, Thank you for your question. I would recommend contacting our Xfinity Mobile department. You can reach them at 1-888-936-4968. They would have more information for you. 0. Sep 30, 2022 · I just got back from traveling in the UK for a month. I was using my iPhone 13 Pro Max which was unlocked to add an Airalo eSim which gave me 5GB of data for 30 days through Europe and the UK. I made a couple of short phone calls and a couple of texts using my Xfinity number and was only billed 80 cents total for the month from Xfinity. Sep 16, 2022 · Open the Xfinity mobile app on your iPhone (I did it on the new one but either one should work), and you’ll see the new iPhone listed there. It may take a few minutes to show up. Return to the desktop site and Devices. Select the new iPhone and begin the activation. Make sure adblocker is disabled. Sep 16, 2022 · Due to account security, our options with Xfinity Mobile accounts are very limited. We're unable to perform any device or account specific requests over this platform. Have you tried calling or texting 1 (888) 936-4968, or reached out to our secure online chat at https://comca.st/3SvUunF where an Xfinity Mobile expert is available 24/7? 1. activate your device online or call customer support. 2. Turn on your device and follow the setup instructions and the esim should download automatically during the apple setup process. If the device is already on you can download the esim from a settings notification, QR code or enter the activation url manually from cellular settings. I am ...T-Mobile and Xfinity Mobile/Verizon have basically the same coverage, and even many of the same deadspots, with T-Mobile having lone dead spots in some places, and Xfinity Mobile having lone dead spots in others. All told, it's about even. With Xfinity Mobile not having support for tablets or wearables at the moment, I can't consider doing a ...Go to your devices in your account on the Xfinity Mobile website Click on the device that you intend to replace Click “Replace this Device” Follow the steps given for being your own device. When prompted, enter the eSIM IMEI as displayed on your new device. Be sure to use the eSIM IMEI, not the IMEI2 listed under "Available SIM"Reset the Network Settings: On your device, go to Settings, then General, then Transfer or Reset Device, then Reset, and finally Reset Network Settings. Once you reset the network setting, you’ll need to restart your device. Restart your device by turning if off and then on. Your device should start up in roughly five minutes.Set up another cellular plan on your iPhone. All iPhone models that support eSIM can have multiple eSIMs and use Dual SIM with two active SIMs at the same time. You can use Dual SIM by using a physical SIM and an eSIM. iPhone 13 models and later also support two active eSIMs. iPhone models without a physical SIM tray support two active eSIMs.Check your phone's compatibility. See if your phone can work on Xfinity Mobile, choose a data option, and either order a free SIM card or activate your phone from home with an eSIM-compatible device. With eSIM, you're all set up with this step. Step 2.There are two ways to get Xfinity Mobile SIM cards. Pick it up in one of over 500 Xfinity stores nationwide, or order it online, and it'll arrive in the mail in a couple of days. I should note you must be an Xfinity Internet customer to be eligible for an Xfinity Mobile phone plan.New and existing Xfinity Mobile and Comcast Business Mobile customers can take $400 off a new iPhone, including the new iPhone 14, iPhone 14 Plus, iPhone 14 Pro, and iPhone 14 Pro Max, and the entire iPhone 13 and iPhone 12 line. New customers must activate a new Xfinity Mobile line within 30 days of purchase, and existing customers can upgrade ...Go to your devices in your account on the Xfinity Mobile website Click on the device that you intend to replace Click “Replace this Device” Follow the steps given for being your own device. When prompted, enter the eSIM IMEI as displayed on your new device. Be sure to use the eSIM IMEI, not the IMEI2 listed under "Available SIM"It's the power of the Xfinity 10G Network, in the palm of your hand. Manage your account, pay bills, boost your network, and enhance your experience on the Xfinity app. Xfinity customers get all this for free: • Everything you need to manage your Xfinity account — view your plan details, change or upgrade your service, and more. • Xfinity ...At this time, Xfinity Mobile does not support eSIM. Initially, there are only three wireless carriers that support eSIM in the United States - AT&T, Verizon and T-Mobile. Support is available for the iPhone XS, iPhone XS Max and iPhone XR through the SIM card slot using a physical Xfinity Mobile SIM card. Well that sucks. Thanks for answering. View our mobile support section, chat with a customer representative, or contact us via Email to get the support you need with Xfinity Mobile. Cookie Policy We use Cookies to optimize and analyze your experience on our Services, and serve ads relevant to your interests.May 3, 2023 · For some smaller carriers, it can take up to an hour. If you're transferring the number from a landline or wireline, it takes, on average, five business days. There's no need to sit by your phone waiting for it to activate. We'll send you a confirmation email when you're good to go. We'll also email you if there's an issue with the transfer ... Xfinity Mobile now supports eSIM for compatible devices. This means if you’re bringing one of those phones from another carrier to Xfinity Mobile, you’ll be able to activate your phone on our network without visiting an Xfinity store or having a card shipped to you.Today I wanted to add a phone line on the esim and it is simply not possible. The phone is locked with XM and therefore the esim is also locked to them. Now this is the best part: In order to use the esim, you must unlock your phone. To unlock the phone, you must pay it in full. If you pay in full, YOU LOSE THE $250 DISCOUNT. On your iPhone, go to Settings > Mobile Data. Tap Convert to eSIM. If you can't see Convert to eSIM, your network provider doesn't support this option. Contact your network provider to move your phone number from your physical SIM to an eSIM using eSIM Carrier Activation or by scanning a QR code. Tap Convert Mobile Data Plan.Verify Your Xfinity Account. First, confirm one of the following details associated with your account: First, confirm one of the following details associated with your account: Mobile phone number. Xfinity ID & Password.Due to account security, our options with Xfinity Mobile accounts are very limited. We're unable to perform any device or account specific requests over this platform, and may need to direct you to our Xfinity Mobile team members to assist you with getting your request completed.Dec 14, 2022 · You can also visit our Xfinity Mobile assistant page, where we have support available thorough chat as well: https://comca.st/3vkGv93. I was told to call 800-934-6489 and ask for the Advanced Team for these kind of requests. Does the SAMSUNG Galaxy Watch 3 (41mm, GPS, Bluetooth, Unlocked LTE) Smart Watch with Advanced Health Monitoring, Fitness Tracking work with Xfinity Mobile? I get mixed answers when I look online. I called xfinity mobile and they told me no they don't (but I also use to be a supervisor over at Xfinity so I know A LOT of agents really don't know ... Feb 17, 2023 · I purchased an unlocked Samsung Galaxy s23 Ultra intending to use the Dual Sim feature of the phone for two mobile numbers on one device. Moving 2 other lines (4 total) I was told my eSim was incompatible with Xfinity Mobile. After some digging, a 2nd tier Xfinity Mobile Rep indicated it's such a new phone, and that eSIM support is coming. Jan 23, 2020 · As it relates to Xfinity Mobile, you could obtain one of the following devices and have it use an actual physical SIM card from Xfinity Mobile and an eSIM from another service provider that supports eSIM technology; iPhone XS, iPhone XS Max, iPhone XR and later models feature a Dual SIM. Currently, Xfinity Mobile does not support eSIM for ... May 2, 2022 · I put my eSIM IMEI and I get the “Your phone is compatible, but it may be locked to Your Carrier.” Xfinity Mobile does not use eSIM; XFINITY MOBILE SELLS THE GOOGLE PIXEL 6 ! ! XFINITY MOBILE SELLS THE GOOGLE PIXEL 6! ! ! The Xfinity Mobile rep stated: “Pixels bought from them would be compatible” LMAO!!! You can’t make this *** What's a SIM card / eSIM? SIM card. A SIM card is a small chip that contains information your device needs to connect to the T-Mobile network. T-Mobile SIM cards come with adapters to allow for use with Nano, Micro, or Standard SIM sized devices. eSIM. Embedded SIM (eSIM) is just a SIM card gone digital, so you don't have to wait for a physical ... It's the power of the Xfinity 10G Network, in the palm of your hand. Manage your account, pay bills, boost your network, and enhance your experience on the Xfinity app. Xfinity customers get all this for free: • Everything you need to manage your Xfinity account — view your plan details, change or upgrade your service, and more. • Xfinity ...September 14, 2022 Hey Xfinity Mobile Customers! Great news, you can now purchase or bring your own eSIM-capable devices! Xfinity Mobile will also support iPhone 13 and SE3 models for eSIM activation. eSIM makes it easier to activate devices and eliminates the need for a physical SIM card. Plus, you can activate without WiFi!Sep 1, 2023 · Download an eSIM or insert or swap an Xfinity Mobile nanoSIM Card. Bring a device to a new line. To activate a new Xfinity Mobile line with a device you already own, simply log in to your account and visit the Devices page to set up your phone on the line. Sign in with your Xfinity ID. Select Add a Device. Select BYO Bring Your Own. Restart your device. Insert a SIM card from another wireless carrier. Navigate to the Home screen and look for the "Phone Locked" message. Ensure your device is connected to cellular data or WiFi. When connected, you will see the unlock message in the notification panel. Note: If the device is prompting to enter an unlock code, please look for ...I just got back from traveling in the UK for a month. I was using my iPhone 13 Pro Max which was unlocked to add an Airalo eSim which gave me 5GB of data for 30 days through Europe and the UK. I made a couple of short phone calls and a couple of texts using my Xfinity number and was only billed 80 cents total for the month from Xfinity.Customize your new Xfinity plan. Bundle home internet + mobile to save. Shop offers, pricing, and packages at the right price for your needs today!Enter the embedded SIM — also known as eSIM. As the name suggests, this is a SIM card that’s built into your smartphone and can’t be removed. It performs the same function as a traditional ...May 13, 2022 · Then you changed that and went bought a new phone from xfinity and it came with SIM. So first you only need the sim that came with the New phone. Next Activate the new phone with your correct phone number. Once you do that tell Xfinity to Cancel the other BYOD line you first ordered. They will delete the line and all will work fine. Sep 18, 2022 · The rep asked me a few times if I ever got an email with a QR code to activate the esim - I never got any such emails from xfinity. He also had me try the various other cellular plan activation options on the new phone, including transferring the SIM from the old phone and registering the esim manually via URL. None of these options worked. Galaxy devices that support eSIM. Galaxy S23 / S23+ / S23 Ultra, Galaxy S22 / S22+ / S22 Ultra, Galaxy S21 / S21+ / S21 Ultra. Galaxy Z Fold4 / Flip4, Galaxy Z Fold3 / Flip3. Galaxy Note20 / Note20 Ultra. Please note: Depending on the country of origin, eSIM may not be supported even if your device is listed above.Today I wanted to add a phone line on the esim and it is simply not possible. The phone is locked with XM and therefore the esim is also locked to them. Now this is the best part: In order to use the esim, you must unlock your phone. To unlock the phone, you must pay it in full. If you pay in full, YOU LOSE THE $250 DISCOUNT.
At this time, Xfinity Mobile does not support eSIM. Initially, there are only three wireless carriers that support eSIM in the United States - AT&T, Verizon and T-Mobile. Support is available for the iPhone XS, iPhone XS Max and iPhone XR through the SIM card slot using a physical Xfinity Mobile SIM card. Well that sucks. Thanks for answering.. Magika chapel of archangel michael
Then you changed that and went bought a new phone from xfinity and it came with SIM. So first you only need the sim that came with the New phone. Next Activate the new phone with your correct phone number. Once you do that tell Xfinity to Cancel the other BYOD line you first ordered. They will delete the line and all will work fine.Jun 24, 2022 · Official Employee. •. 6.9K Messages. Hello @user_eba8ac! Thank you for reaching out. To get help with receiving SIM card, please contact my awesome peers in the Xfinity Mobile Department. You can reach them by calling 1-888-936-4968. Unfortunately, we don't have access to Xfinity Mobile systems to honor your request. eSIM Xfinity Mobile Goodbye, SIM card. Hello, eSIM. Easily switch to Xfinity Mobile with an eSIM-compatible phone. An eSIM is a digital SIM that's built right into your phone. There's no shipping needed. Just pick your plan and switch today. Check compatibility Get the best price for Unlimited. $30/mo per line. To support this, the phone has two IMEIs: the physical SIM gets the primary IMEI, and the eSIM gets the second one, IMEI2. So, I put T-Mobile on the eSIM, and then got an Xfinity Mobile physical SIM to use as a work-only phone line. This worked perfectly fine. Subsequently, I upgraded each year... first an iPhone 11 Pro Max, and an iPhone 12 Pro.September 14, 2022 Hey Xfinity Mobile Customers! Great news, you can now purchase or bring your own eSIM-capable devices! Xfinity Mobile will also support iPhone 13 and SE3 models for eSIM activation. eSIM makes it easier to activate devices and eliminates the need for a physical SIM card. Plus, you can activate without WiFi!Xfinity wouldn't budge on this and never unlocked my iPhone. Their justification is that the iPhone has to be paid off before I can use the eSIM on a second line. I asked why they sell a phone capable of using two lines with one of them disabled and I got a hilarious reply ... "you can still use the phone with a 2nd Xfinity line".Send in your old phone. If you accept the trade-in offer as part of a new phone purchase, you’ll send in your old phone using the provided shipping label. Assurant must receive your trade-in within 21 days from the date you submitted your order. step 3.Jun 14, 2022 · Official Employee. •. 392 Messages. 1 year ago. @ dpjkw, Thank you for your question. I would recommend contacting our Xfinity Mobile department. You can reach them at 1-888-936-4968. They would have more information for you. 0. Sep 16, 2022 · Due to account security, our options with Xfinity Mobile accounts are very limited. We're unable to perform any device or account specific requests over this platform. Have you tried calling or texting 1 (888) 936-4968, or reached out to our secure online chat at https://comca.st/3SvUunF where an Xfinity Mobile expert is available 24/7? View our mobile support section, chat with a customer representative, or contact us via Email to get the support you need with Xfinity Mobile. Cookie Policy We use Cookies to optimize and analyze your experience on our Services, and serve ads relevant to your interests. Now I call Xfinity back to settle both issues, and the lady on the phone says she removed the E Sim from my account and I don’t need to worry about it. Looking at my Xfinity account I still have the two phone numbers, one on my physical Sim in my old phone, and one as an E sim in my new phone. Check your phone's compatibility. See if your phone can work on Xfinity Mobile, choose a data option, and either order a free SIM card or activate your phone from home with an eSIM-compatible device. With eSIM, you're all set up with this step. Step 2.Oct 9, 2022 · Due to account security, our options with Xfinity Mobile accounts are very limited. We're unable to perform any device or account specific requests over this platform, and may need to direct you to our Xfinity Mobile team members to assist you with getting your request completed. As it relates to Xfinity Mobile, you could obtain one of the following devices and have it use an actual physical SIM card from Xfinity Mobile and an eSIM from another service provider that supports eSIM technology; iPhone XS, iPhone XS Max, iPhone XR and later models feature a Dual SIM. Currently, Xfinity Mobile does not support eSIM for ....